DEAR VALUED USERS,
Yesterday afternoon at 7 p.m Paterna had a BIG STORM that damaged a FUSE from the three-phase POWER SUPPLIES BURNED the general protection fuse.
The Diesel GENERATOR GENSET supported the total power supply load until finished 400 liters of diesel at 4 AM.
This morning the Fuse has been replaced and all Bare Metal servers and platforms and Network Cores went back online.
We apologize for not having reported so far, because we have needed time to reactivate services that were not raised.
In case your server is not accessible, please open a ticket to locate it quickly on your extranet, and verify it via KVM, IKVM or physical Monitor.